HGV Direct approached ZERO-1 having felt their previous agency was failing to deliver. We quickly understood the business and the objectives to lay solid foundations on Magento 2, formulate a proper marketing plan, then scale up.
ZERO-1 optimised the hosting environment, properly configuring the production server for purpose incorporating Redis, Varnish, Elasticsearch. Using our proprietary MDOQ system we were then in a position to deploy regular fixes, patches/upgrades and feature improvements to improve all key performance indicators.
Since moving to Magento 2 HGV Direct have been able to significantly reduce operational costs whilst also taking steps to improve logistics and fulfilment. ZERO-1 have the ability to frequently deploy fixes and feature improvements so that HGV Direct can be more agile than ever in an increasingly competitive market.
"Our only regret was not moving to ZERO-1 from our other agency sooner! ZERO-1 have stepped in and shown a great level of knowledge and expertise within our ecommerce division. I am really happy with the level of support, knowledge and expertise we have received."