HGV Direct

`The UK's leading truck parts specialist

THE BRIEF

HGV Direct approached ZERO-1 having felt their previous agency was failing to deliver. We quickly understood the business and the objectives to lay solid foundations on Magento 2, migrate to a new warehouse management and fulfilment system, formulate a proper marketing plan, then scale up. 

THE WORK

ZERO-1 optimised the hosting environment, properly configuring the production server for purpose incorporating Redis, Varnish, Elasticsearch. Using our proprietary MDOQ system we were then in a position to deploy regular fixes, patches/upgrades and feature improvements to improve all key performance indicators. 

THE RESULTS

Since moving to Magento 2 HGV Direct have been able to significantly reduce operational costs whilst also taking steps to improve logistics and fulfilment. ZERO-1 have the ability to frequently deploy fixes and feature improvements so that HGV Direct can be more agile than ever in an increasingly competitive market.
"Our only regret was not moving to ZERO-1 from our other agency sooner! ZERO-1 have stepped in and shown a great level of knowledge and expertise within our ecommerce division. I am really happy with the level of support, knowledge and expertise we have received."
Zak Perry - Digital Manager - HGV Direct